[Resolved]  Idea Cellular — Non functioning of internet

Address:

Mohali, Punjab, 160047

Dear sir/ madam, i have made several complaints regarding non functioning of internet services (Mentioned below), but the service provider is not take care of it
From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: non functioningn of internet

Date: sat, 23 jul 2016 19:19:01 ist

Dear pradeep mukherjee,

Greetings of the day!

This is with reference to your e-mail regarding coverage issue for your mobile number [protected].

We wish to inform you that your concern regarding coverage issue for your idea mobile number at your given location. As per details your complaint has already registered under c1-[protected] and under processing needful shall be done accordingly by 28-jul-2016.

We sincerely regret for the inconvenience caused and assuring you the best of services always.

Kindly note the email reference id e1-[protected] for your reference.

Should you need any further assistance, please call our customer service help line number 12345 or email us [protected]@idea. Adityabirla.com

Thanks & regards,
Customer service team
Idea cellular limited

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: sr# c1-[protected] closed: service request update - idea

Date: thu, 14 jul 2016 18:00:46 ist

Dear customer, your request for data settings on mob. No. [protected] has been processed successfully through communication idc1-[protected]. Hope you have received and saved the settings on your handset successfully. Kindly sms"set" and send to "54671" from your handset should you require the settings again. We thank you for preferring idea cellular and look forward to servicing you. Please note: this is an auto generated mail, kindly do not reply to this mail. Now save upto 80% on internet bills with boosters - experience weekend, night packs. Dial toll-free *121*999#.
Do not reply to this email. This is a system generated email. For any service related issue, please email us [protected]@idea. Adityabirla.com. We are eager to serve you.

Regards,
Idea

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: sr# c1-[protected] closed: service request update - idea

Date: thu, 14 jul 2016 19:36:41 ist

Dear customer, your request for data settings on mob. No. [protected] has been processed successfully through communication idc1-[protected]. Hope you have received and saved the settings on your handset successfully. Kindly sms"set" and send to "54671" from your handset should you require the settings again. We thank you for preferring idea cellular and look forward to servicing you. Please note: this is an auto generated mail, kindly do not reply to this mail. Now save upto 80% on internet bills with boosters - experience weekend, night packs. Dial toll-free *121*999#.
Do not reply to this email. This is a system generated email. For any service related issue, please email us [protected]@idea. Adityabirla.com. We are eager to serve you.

Regards,
Idea

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: non functioningn of internet

Date: fri, 15 jul 2016 12:38:32 ist

*

Original message

*

Dear customer,

Thank you for writing to us. We acknowledge the receipt of your email and we will respond to you within 48 hours.

Kindly note the email reference id e1-[protected] for future correspondence.

You may contact our customer care too, by dialing 12345 (@ 50 paisa / 3 minutes) from your idea mobile number and 198 (Toll free) for requests and complaints.

This email was sent from a notification-only address that cannot accept incoming email. Kindly do not reply to this message.

For any further assistance, do write to us at [protected]@idea. Adityabirla.com

Thanks & regards,
Customer service team
Idea cellular limited

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: fw: non functioningn of internet

Date: mon, 18 jul 2016 10:40:01 ist

*

Original message

*

Dear customer,

Thank you for writing to us. We acknowledge the receipt of your email and we will respond to you within 48 hours.

Kindly note the email reference id e1-[protected] for future correspondence.

You may contact our customer care too, by dialing 12345 (@ 50 paisa / 3 minutes) from your idea mobile number and 198 (Toll free) for requests and complaints.

This email was sent from a notification-only address that cannot accept incoming email. Kindly do not reply to this message.

For any further assistance, do write to us at [protected]@idea. Adityabirla.com

Thanks & regards,
Customer service team
Idea cellular limited

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: no subject

Date: mon, 18 jul 2016 14:07:29 ist

*

Original message

*

Dear customer,

Thank you for writing to us. We acknowledge the receipt of your email and we will respond to you within 48 hours.

Kindly note the email reference id e1-[protected] for future correspondence.

You may contact our customer care too, by dialing 12345 (@ 50 paisa / 3 minutes) from your idea mobile number and 198 (Toll free) for requests and complaints.

This email was sent from a notification-only address that cannot accept incoming email. Kindly do not reply to this message.

For any further assistance, do write to us at [protected]@idea. Adityabirla.com

Thanks & regards,
Customer service team
Idea cellular limited

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: sr# c1-[protected] submitted: service request update - idea

Date: mon, 18 jul 2016 14:22:36 ist

Dear customer, your concern on coverage is registered with us and would be actioned by 22/07/2016 03:22:35 pm through communication id c1-[protected]. We thank you for preferring idea cellular and look forward to servicing you. Now save upto 80% on internet bills with boosters - experience weekend, night packs. Dial toll-free *121*999#. Do not reply to this email. This is a system generated email. For any service related issue, please email us on [protected]@idea. Adityabirla.com. We are eager to serve you.

Regards,
Idea

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: fw: no action taken

Date: wed, 20 jul 2016 15:43:08 ist

*

Original message

*

Dear customer,

Thank you for writing to us. We acknowledge the receipt of your email and we will respond to you within 48 hours.

Kindly note the email reference id e1-[protected] for future correspondence.

You may contact our customer care too, by dialing 12345 (@ 50 paisa / 3 minutes) from your idea mobile number and 198 (Toll free) for requests and complaints.

This email was sent from a notification-only address that cannot accept incoming email. Kindly do not reply to this message.

For any further assistance, do write to us at [protected]@idea. Adityabirla.com

Thanks & regards,
Customer service team
Idea cellular limited

From:
"https://www.consumercomplaints.in" | add to address book |this is spam

To: [protected]@rediffmail.com

Subject: idea cellular complaint status update [id: 1334145]

Date: wed, 20 jul 2016 15:50:01 ist

Greetings. Your complaint has been forwarded to idea cellular ltd. Customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on https://www.consumercomplaints.in click here: we sincerely hope your issue will be resolved as soon as possible!

Kind regards,
https://www.consumercomplaints.in team

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: sr# c1-[protected] submitted: service request update - idea

Date: thu, 21 jul 2016 08:43:11 ist

Dear customer, your concern on coverage is registered with us and would be actioned by 26/07/2016 10:00:00 am through communication id c1-[protected]. We thank you for preferring idea cellular and look forward to servicing you. Now save upto 80% on internet bills with boosters - experience weekend, night packs. Dial toll-free *121*999#. Do not reply to this email. This is a system generated email. For any service related issue, please email us on [protected]@idea. Adityabirla.com. We are eager to serve you.

Regards,
Idea

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: sr# c1-[protected] submitted

Date: thu, 21 jul 2016 08:44:41 ist

Dear customer, your service request c1-[protected] has been updated. You will receive the new communication id shortly. Do not reply to this email. This is a system generated email. For any service related issue, please email us [protected]@idea. Adityabirla.com. We are eager to serve you.

Regards,
Idea

From:
[protected]@idea. Adityabirla.com| add to address book |this is spam

To: [protected]@rediffmail.com

Subject: sr# c1-[protected] submitted

Date: sun, 10 jul 2016 17:27:22 ist

Dear customer, we are unable to resolve your service request c1-[protected] due to incomplete information. Do not reply to this email. This is a system generated email. For any service related issue, please email us on [protected]@idea. Adityabirla.com. We are eager to serve you.

Regards,
Idea

I had sent abastacts of my complaints for your ready reference.,
Thanks
Pradeep mukherjee
[protected]