[Resolved] Idea Cellular — not credit my amount | |||
Dear sir/madam, I tried to recharge from idea app for offer rc399, the amount had deducted from my account but the recharge was not done and the money was not credited into my account I have mailed to the idea customer care service but there is no response still. Please check and credit my amount as fast as possible Details : Name: falguni solanki Mobile no. [protected] Mode of payment: internet banking (Sbi) Date of recharge: 05/10/2018 Time : 8:29 Amount: rs. 399/- Thank you Was this information helpful? | |||
Jan 9, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 09, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Lakshmi | |||
2 Comments | |||
Comments
Sir I am converting my mobile number from airtel post paid to idea prepaid at the time of converting i have paid all dues but idea cellular stops my service with out any intimation i will submit my due clearance bill to idea cellular on 06/11/18 but there is no use
Idea Cellular Customer Care's response, Nov 29, 2018
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Sainagar varchivadi kankavli sindhudurg Maharashtra 416601
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi