Idea Cellular — Not Getting post paid bill and false selling | |||
This is to inform you that you I, Sayan Kanti Panda have 2 main complaint regarding your Service. I have told so many times, but the problem is still not solved. At first, I owned a Vodafone no. [protected]. I was very satisfied by Vodafone service. One day, one agent naming Mr, Raghu ( ph: [protected]), contacted with me. and, gives me lucrative false scheme to convert me from vodafone to idea. Unluckily, I agreed to their proposal. Raghu gives false information regarding the connection and mis sale me. My telephonic conversation with Mr. raghu was recorded in my mobile phone. If necessary, i can produce this audio files. Such type of mis selling is not expected from a BIG BRAND LIKE IDEA .Mr. Raghu has a shop in Thakurpukur. And second, Still I don't get any Bill for my[protected] no. . I called so many times . But, all in vain. The Bill is still not reached to me. One thing, I make to clear, if the bill not reached to me, I don't give any payment. And, any fine also don't given by me. If necessary, I am ready to go to TRAI to complaint against you. My humble request to you, send my bill within few days. and, Change my connection after 3 month to Idea Prepaid. For any further clarification kindly revert to the undersigned. Thanks and Regards, Sayan Kanti Panda Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 17th Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 17th Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular