Idea Cellular — Not getting the benefit of scheme of recharge

Address:	Nagpur, Maharashtra, 441106
Website:	idea company

Dear sir,
My mobile number is - [protected] idea

On dt.[protected] i got sms from your company wherein a scheme was mentioned - in rs.54 /- recharge
Benefits - 13000 seconds local/std calls free
+ [protected]@30 paise/minute.
Hence i had recharged by paying rs.54/-
Thereafter i got an sms that for activating the facility i should dial *369*47# when i tired for this i got the message that due to insufficient balance sms could not be sent.
Hence on next day i. E. Dt.[protected] i had rechraged with rs.20/- & then tried for dial *369*47#
But again i got the same message 'insufficient balance'.
Then i called to customer care - they told me that the benefits of scheme is credited to my account & i got it's benefits.
But when i called on to another number of idea on dt.[protected], 7 pm) money was deducted from my account for two times.

After calling to customer care - they told me that the amount is not deducted.
Therefore, let me know the benefits of my recharge of rs.54/- scheme.
Because, after every call my balance is getting reduced & i am not getting the claimed scheme benefit of 13000 seconds free.
I feel this as a cheating.

Please do the needful urgently.

Thanks

(Dr. O. M. Ashtankar)
Gandhi ward, ramtek-441106
Maharastra