[Resolved] Idea Cellular — not letting no getting ported

eric009

from Narwana, Haryana

Address:

Anantnag, Jammu and Kashmir, 192211

Dear sir,
1. I am using a idea no [protected] in kashmir, the no was ported to idea after collapse of aircel. However the network coverage and service of idea is very poor in the area.

2. The port request rasied by us to port the no to other operator has been turned down many times by idea with spurious reasons, due to non functioning of old number i am unable to carry out my job well as the number was used for official purpose.

3.in view of above you are requested to take appropriate necessary action.

Regards.

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Sep 22, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, Network Visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services. We have informed you reraise request foe mobile number portability for mension number.

Regards,
Prajakta