[Resolved] Idea Cellular — not transferring my postpaid in prepaid | |||
I anand sethiya having idea number [protected]not transferring my post paid in prepaid when company gave me this card the consent person said n me that it will be convented after two months but now they are saying after six months and my number is geven to everyone and the company athourity is not giving proper response so please resolve this matter as soon as possible Was this information helpful? | |||
Jun 3, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We would like to inform you, that migration can be done post 90 days from the date of your connection activated. However, kindly provide us the complete store address you've visited along with the store executive name for further assistance. Regards, Lavina Verified Support Apr 24, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We've forwarded your concern to our respective team. Our concerned team will get back to you for further assistance. Regards, Lavina Verified Support Apr 27, 2018 Idea Cellular Customer Care's response Dear Customer, We would like to inform you, that your migration concern was forwarded to our respective team and they've concluded that you can visit to the given My Idea Store for the migration process along with your document i.e. SHRI MAHALAXMI COMMUNICATION and meet Sukant Agrawal or Vijay Halge for the same. Also, you can e-mail them on mahalakshmi.[protected]@gmail.com. For further assistance, kindly reach us on 12345 or 198. Regards, Lavina | |||
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We would like to inform you, that your migration concern was forwarded to our respective team and they've concluded that you can visit to the given My Idea Store for the migration process along with your document i.e. SHRI MAHALAXMI COMMUNICATION and meet Sukant Agrawal or Vijay Halge for the same. Also, you can e-mail them on mahalakshmi.communication@gmail.com. For further assistance, kindly reach us on 12345 or 198.
Regards,
Lavina