[Resolved]  Idea Cellular — number has been ported by providing false offers and false information.

Idea customer care has called and informed about the new offer for the existing sim and service has been ported by providing false information about the package and other benefits which includes Netflix and Amazon prime.
But post activation and confirmation with customer care neither of these offers are available in the existing plan or they don't have any such plans.Idea cellular is falsifying the information and getting the customers.
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Dec 31, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with customer care executive name & number from which you have received a call to assist you further.

Regards,
Lakshmi
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