[Resolved] Idea Cellular — Offer provided by idea representative is not active in proper way that is given by idea representative.

Kherwals

from Bhiwani, Haryana

Address:	Bhiwani, Haryana, 127040
Website:	www.ideacellular.com

Dear sir

As per our telephonic discussion with your representative .
You give offer for me unlimited local and STD call .
But my balance is deducted in my main ACC.
And customer care executive do not give proper solution
I talk to three executives. But all executives give me different different statement for my complaint
I have proof in audio clip of all executives statement.

So I want my problem resolve as soon as.

Thanks
Surender
Mob:- +91 [protected]
Email :- [protected]@gmail.com

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Sep 14, 2020

Complaint marked as Resolved

Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Idea Cellular Customer Care's response Hi,

Sorry that we gave you a reason to be upset with us, will call you to share an update.

Regards,
Vicky

Verified Support

Feb 22, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Abhijit

Verified Support

Feb 24, 2017

Idea Cellular Customer Care's response Hi,

We tried to reach you at your given number however we couldn't do so. Hence, we request you to provide a convenient date & time for us to resolve your issue.

Regards,
Abhi