[Resolved] Idea Cellular — Outstanding bill of Rs-270.49

Abhijit Sarma

from Mumbai, Maharashtra

Address:

Kamrup, Assam, 781354

I have used IDEA service till 12th May as I have ported out from IDEA since that day.
However as confirmed by my current network operator, I have left unpaid Rs-270.49/- in IDEA (from 22-04-17 to[protected] and therefore my outgoing service has been deactivate since 01.07.17. Hence request to kindly confirm my billing details as I never left any unpaid amount in IDEA as Rs-500/- has been already deposited as security and I does not get my refund amount.

Kindly give details bill for Rs-270.49/- to make understand and process payment further.

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Aug 5, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Idea Cellular Customer Care's response Hello,

As checked, your issue is initiated under 1-[protected] ref number. Update for the same will be served as on 10th July, 2017.

Regards,
Meeta.

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Comments

Siddhant243

from Pune, Maharashtra

Twice it has happened that deductions of rs. 29 each have been made on my mobile number under the pertext of mydala deal. Customer care has not been able to satisfy me with the information regarding the same. I demand full description for such deductions and the needful to be done to rectify the mistake as soon as possible.

Idea Cellular Customer Care's response, Jul 3, 2017

Verified Support

Hi,

Please provide us with the idea contact number to look into your concern.We would also inform that while using data, if confirmation code for the VAS is given OK is clicked and same gets activated or . Please dial 155223 to deactivate.

Regards,
Meeta.

Vivek Makhija

from Unnao, Uttar Pradesh

My complaint is that I convert idea3g into 4g and internet connection is not work all time so please solve my proble my number is [protected]

Idea Cellular Customer Care's response, Jul 3, 2017

Verified Support

Hello,

We are sorry for the inconvenience caused. We have noted concern under 1-109793098805 ref number. Be assured that you will updated on the same as on 8th July, 2017.Please dial 198 or 12345 for further information. You may also write at customercare.idea.adityabirla.com for complaints and services if any

Regards,
Meeta.

Rock Raj Parewa

from Gaya, Bihar

Calling was done from this no.[protected]
Abusing language used to friends & relatives regarding bill payment.
Hence we are not aware about the matter.
A female staff is calling on continue basis from above mention mob no.
Kindly provide the status and full details of the said call.

Idea Cellular Customer Care's response, Jul 3, 2017

Verified Support

Hello,

As checked, there is no such outstanding amount to be paid. Please write us at [email protected] for providing the details for the same. You may also dial 198 or 12345 for further services and complaints if any.

Regards,
Meeta.

SK Söhåïl

from Gadhinglaj, Maharashtra

Sir I Have Idea Prepaid Number [protected].I want to stop idea flash messages

Idea Cellular Customer Care's response, Jul 3, 2017

Verified Support

Hello,

Please dial *121*46# to deactivate the same.

Regards,
Meeta.

Deepakkumar Sen

from Jabalpur, Madhya Pradesh

Dear sir
I want to incoming call History of idea prepaid no [protected]
Since 1st Jun 2017 to 24 June 2017

Thanks & Regards
Pramod Sen
Harda, MP

Idea Cellular Customer Care's response, Jul 3, 2017

Verified Support

Hello,

We apologize for this. We are not authorized to provide the call history. Please contact 198 or 12345 for further information on the same.

Regards,
Meeta.