[Resolved] Idea Cellular — payment posting discrepancy and rudeness of your staff on mobile | |||
6th january 2018 the under mention contacted your telephone number[protected] from where it had been twice spoken earlier on 4th january 2018 that the bill of mobile number[protected] of rs. 1700/- till 31st december 2017 was unpaid. It was informed that the said bill had been paid by cheque no. 376638 on yes bank m. G. Road indore dated 29/12/2017 and that the said cheque had already been cleared on 01/01/2018. Was this information helpful? | |||
Mar 1, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 29, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. As per our records, the payment haven't been updated in our system. Hence, we request you to share us the transaction id of the given payment along with the complete transaction details & bank statement from the day of the payment done to till date to assist you further. Also, we've taken note of your feedback for further improvement of our services and to activate the services, kindly clear all your dues to avoid the inconvenience. Regards, Lavina | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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for my no.[protected]
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your appropriate Idea contact number for which you're facing the issue. Also, requesting you to elaborate your concern to assist you better.
Regards,
Lavina