[Resolved]  Idea Cellular — please update status of idea sim card deactivation

Address:

411017

Please update my sim status.
its still deactivated but as per following TRAI regulatory guidelines, please find my comments[protected]
(i) The mobile connections of prepaid consumers shall not be deactivated for any period of non-usage less than 90 days;
[protected]"Sim deactivated within 25 to 30 days without any notice"

(ii) For the purpose o[censored]sage, a voice call/ video call (incoming or outgoing) or an outgoing SMS or a data usage or usage of Value Added Services, or payment of rental (in case of post paid connection) etc. shall definitely fall in the scope of activity, the service provider may prescribe any other activity as well;
[protected][protected]"I have sent international msg on 10 feb and its deducted 25rs from idea providers "

(iii) There shall be no deactivation if the balance in prepaid consumer account is
Rs.20/- or more;
[protected][protected]"more than 100rs balance present in sim"

(iv) An ‘Automatic Number Retention Scheme’ shall be implemented for prepaid
consumers on payment of reasonable charges;
[protected]"Not allow to retention from any idea center"

(v) A consumer whose connection is deactivated shall be given a grace period of
15 days within which he can reactivate the same number;
[protected][protected]---"I have tried multiple time in idea care and request to customer care"

AS per TRAI guidelines my sim number should not deactivated,
please take action towards request .
Please update current status and activate my sim number as soon as possible.
Its stuck my net banking operations.

If needs more information please contact on below,
EMAIL ID - [protected]@gmail.com