[Resolved] Idea Cellular — Port in Not Activated | |||
Hi.. My mobile Number:[protected] I had submitted the Form to port to Idea Kerala from the above Tata Docomo Kerala number on[protected]. I got a message on[protected] that my number will be ported at 00.41 hrs. The next morning I found out that my Docomo SIM has been deactivated and I inserted the Idea SIM. Not activated till date. I contacted the CC over email, no reply, so I sent a complaint to appellate authority, the executive there told me that the SIM number provided by the retailer differs from the one issued to me. She said she will contact me with a resolution, but nothing happened, and now she is not picking her phone or responding to my emails. Please do the needful. Saju Chandran [protected] Was this information helpful? | |||
Complaint marked as Resolved
Thanks..
CC Executive called me and informed me that a duplicate SIM will be issued to me free of cost and thus the matter has been solved by Idea Customer Care.. Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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