[Resolved] Idea Cellular — Postpaid connection bill dispute

Joe Johnson Erinjery

from Tiruchirappalli, Tamil Nadu

Address:	680651
Website:	www.ideacellular.com

I was using idea post paid connection for few months, 2 months back i ported the sim to vodafone using mnp facility, as the process took time it got ported after 2 days of my billing cycle.

That month end i got a bill from idea 765.90 rs. when i asked for clarification they told i used 2 days of the plan so i have to pay full month amount for it.
This is not fair. i am ready to pay that 2 days sum to them.

Please help me with this situation

My number-[protected]
Joe johnson

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Oct 24, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

Idea Cellular Customer Care's response Hi Joe,

We regret the trouble with your Idea mobile bill. We'll get it checked and contact u with an update. You can also call 198 from your Idea mobile for further assistance.

Regards,
Yogesh

Verified Support

Sep 22, 2016

Idea Cellular Customer Care's response Hi Joe,

We tried calling you on your provided number however, were unable to get through. Please share your alternate contact details.

Regards,
Abhi