[Resolved]  Idea Cellular — postpaid to prepaid ([protected])

Dear sir,
Visited your store in tilakwadi, belgaum (Karnataka) on 29th jan 19. To change the above number. Attended by your employee raj. Who said no form is needed to be filled at the moment, inspite my telling him that i just filled the form in vodafone store to do the same procedure. It was my request to him that since we are senior citizen we will not be able to come this distance again and again to fill any form. But he said nothing is required from your wife (This number is on her name) you come with your id and aadhar and the work will be done.
Unfortunately there has been no communication from idea till date.
I have also spoken to supervisor sushma and manager jayshree regarding the same on your toll free number.
Please resolve the problem at your earliest.
Thanks and regards
Sudarshan rawat