[Resolved]  Idea Cellular — Previous Data Pack disabled after 4g upgrade

Website:

www.ideacellular.com

I have recharged with 251 2g data pack on 23 may. after that idea salesman upgraded my sim to 4g. initially my net pack was working fine. I got 1GB free 4G data, which is slower than 2g. Then I have placed my sim card in non-4g phone... after 100MB of free data usage my main balance started deducting. When I called customer care they told me that my 2G pack has been disabled due to that 1GB data. She told me that if you recharge with another data pack then your previous one was gone.. my complaint is that I have NOT recharged with any pack, that 1GB data was free offer from company. And also this is a totally non-sense point that previous data bundle is disabled.. I have recharged oftenly two data packs at a time but none of the previous one was deactivated any time... kindly refund me my 2G data pack, I don't want to use your 1GB 4G just reactivate my data pack which I have been recharged