[Resolved] Idea Cellular — provide incoming and outgoing number details

Rejimvk

Address:

26862

Dear sir,
My idea number is [protected].
I need my idea call detail time from 01 January 2018 to March 2018
. Please send to my mail id all in comming and outgoing telephone number also need
Regards, and please consider my complaint and send the details.please send me incoming and outgoing details
Reji
Hi
My no. [protected]

Mail. [protected]@gmail.com

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Apr 27, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2018

Idea Cellular Customer Care's response Dear Customer,

We would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [protected]@idea.adityabirla.com or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>[protected]@gmail.com. However, we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. Also, you can check your outgoing call details & account related information in My Idea Application or Website.

Regards,
Lavina