[Resolved] Idea Cellular — Providing services and deduction for the same without my consent | |||
Hi am idea prepaid user and am working abroad i came in goa on 19/02/2017 as soon as i came i recharged my card but to my surprised money got deducted calling upon call cenres they told me i have some vas serviced active on my number, how those got activated i dont know, amd similarly some adds from internet popping up when iam typin a text and if you tap deduction straightaway called so-many times told them to stop all services lost almost 700 rupees very frustrating dont know what to do i hope my complaint will resolve thank you Was this information helpful? | |||
Apr 1, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 27, 2017 Idea Cellular Customer Care's response Hi Prakash, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Abhijit Verified Support Feb 27, 2017 Idea Cellular Customer Care's response Hi Prakash, We tried to reach you at your given numbers however we couldn't do so. Hence, we request you to provide a convenient date & time for us to resolve your issue. Regards, Mak | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 312.67". I didn't activate or download anything. Customer care executive didn't solve. I want justice.