[Resolved]  Idea Cellular — recharge cheat

My complaint is about my idea prepaid number [protected], i was using my idea app, in that i found a page for special offer, i gone through that and i got an offer of 392 recharge for 84 days 84 gb data and unlimited calls, i did that recharge and i got only for 14*days, why they are cheating customers. I called the customer support and they are not giving the proper information. My email address is akshayg [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Mar 17, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that there was no such offer available in your account. So, you've received the offer accordingly. If any special offer communication was done, we request you to share us the screenshot for the same to assist you further.

Regards,
Lavina
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information