[Resolved]  Idea Cellular — recharge done on wrong number

I just recharged for a wrong no. Thru my paytm paytm show a msg to complain and get the recharge reversed.
They refused to do so when i called. Wrong no. : [protected]
Correct no. [protected]

Oprator reference no: pb[protected]

Date and time of transaction : 21/06/2018
Recharge amount: 398
Thru paytm
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Aug 23, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, we won't be able to refund the recharged amount as requested from your end. The best possible resolution has been shared with you. If there is anything else apart from this you can always write back to us or contact us at 198 or 12345.

Regards,
Neha
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