[Resolved]  Idea Cellular — recharge faulty

Address:North Goa, Goa, 403512

I recharge 1 idea number which 1 digit replace by 5
my original number [protected] but by replace 5 incase of 6
recharged on [protected] of Rs 459 on 1.19 pm dtd 28/11/2018
Transaction id MH[protected] please revised its full amount
if payment done by google pay app, my number is [protected] idea
idea customer care discuss my problem they refuse that reverse transaction
for that they blame me for wrong number posted they not interest to refund it money
kindly requested that my amount Rs 459 is much more for me please make action for my request
thanking you
prasad sawant
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Jan 5, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2018
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. Also, we regret to inform you that once the recharge is credited in the account, we'll be unable to reverse the same.

Regards,
Lakshmi
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