[Resolved]  Idea Cellular — recharge not received

Address:110091

I did a recharge through mobikwik on 19th aug 12.08 am, of rs. 250, but the amount got deducted from mobikwik and recharge didnt happened in my idea number. Im continously following up idea but they just say it will be resolved in 24-48 hours but still no help. Till no revert on mail as well. I m really frustated with the support received. Transation id en[protected]
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Oct 22, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
Idea Cellular Customer Care's response
Dear Customer,

We would like to inform you, your concern has been initiated by us under ref. no.[protected] you shall hear on the same at the earliest.

Regards,
Lakshmi.
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