Idea Cellular — refund amount not credit in account and following since 28 days

Address:

Indore

Dear team,

Complain was initiated on 26th of may when recharge was tried to be done. But recharge was failed and amount is credited by idea application. Idea customer care was told me to refund the amount in 7 working days but still no amount is credited.

Also network is worsted than ever cellular company. I feel now this is my worst mistake to use idea cellular network.. After doing many complaint against 4g network still no resolution has been provided. Only the fooled to be do history delete of browser and run the surfing again...

I am using jio network but never felt any network problem in jio... Only idea is the worst company i experienced in my life...

I have shared 3 times statement of my account to prove amount is not credited in my account but still they are not providing any resolution

My idea number is [protected]
My name is ravi nimbalkar.

Kindly take this complaints on top most priority otherwise i'll can also go with a legal procedure.

Regards
Gulshan soni