Idea Cellular — Refund Issue | |||
Dear Sir/ Madam, I have raised a query for refund my security deposite.. Hi My self Nitin Patel I have applied for Mobile number portability switch to idea postpaid. My mobile number is:[protected].i have paid 200 Rs as security deposit to the store at Address: Plot No.18, Suman Towers, Sector 11, Gandhinagar, Gujarat 382011. the executive name is manshi and mobile number is :[protected]. they have closed my DoCoMo connection before switch to idea now and now she told me address varifaction is fail . so before address vitrifaction why my sim card closed. the are not giving my refund as well as not pick up the phone. I am trying for more than 50 call but not responding. there are many question : (1) why my existing connection closed before converting? (2) why they are not responding. (3) why they are delay for giving refund money. I am very disappointed from customer care service.I am suffering from more than 10 days. please suggest what to do? Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer,
We regret to inform you that your number has not been activated due to customer application form pending from your side. We would request you to contact your nearest My Idea for further assistance with all necessary documents. You can locate nearest store through http://bit.ly/1nbfoqO.
Thanks & Regards,
Customer Care, Idea Cellular
We regret to inform you that your number has not been activated due to customer application form pending from your side. We would request you to contact your nearest My Idea for further assistance with all necessary documents. You can locate nearest store through http://bit.ly/1nbfoqO.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 13th Sept 2015, We regret to inform you that your number has not been activated due to customer application form pending from your side. We would request you to contact your nearest My Idea for further assistance with all necessary documents.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 13th Sept 2015, We regret to inform you that your number has not been activated due to customer application form pending from your side. We would request you to contact your nearest My Idea for further assistance with all necessary documents.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular