Idea Cellular — Refund of Deposit for International Roaming

Address:

Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai, 400030

I was a post paid subscriber with Mobile No [protected] with Idea Cellular. During Jan 2020 I have deposited Rs 3000 for International Roaming as prescribed on the web. As there was no response and when contacted the customer care they demanded another Rs. 3, 000 for the facility. Vexed with the demand I approached Jio who rendered the services at Rs 1200. Later when Idea became Vi on amalgamation with vodafone and raised prices of post paid, I ported to Jio last year. Since then there was no response for my refund request and hence this complaint for refund of illegally and irresponsibly held deposit of Rs. 3000