Idea Cellular — Regarding 4g pre launch 1gb credited and internet not working and when recharge 4g data to carry forward balance lost 1024 mb data

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 3rd March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Idea Subscriber, Avoid Idea 4G, Please do not get motivated in 1GB pre launch offer it is a trap.Today Idea executive spoke to me with stupid explanation, since you activate someother 4g pack we can not activate your 4g trial pack(Why do you waste your money and my time calling me?). You first activated 1024 MB after complaining at facebook then when you activate 4g pack silently, my internet does not work at all.It is not my fault that I recharged with other packs as internet does not work.What is the use of such 4g trial pack? I would have ignored the loss but then again your 4G pack are not affordable.On top if you cheat your subscriber it is not justified.You are building your own coffin for your 4G services. I swear that I will not recharge [protected] and will use Airtel 4G service which is costly but is very reliable and they are committed to their subscriber.

Your idea executive says me what is use of posting at facebook n times.You will get the same reply. But atleast I am able to reach out to other subscriber about cheating related to 4G packs

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular