Idea Cellular — Regarding bill and deactivation issue of number

Address:

Kurukshetra, Haryana

dear sir,
i m your post paid user and i used corporate plan and take two number on my id, due to less use i apply the request to deactivate one of my number that is [protected], and i had make payment of rs 2400 in adv on 18may 2015 after consult to idea showroom what my bill charges if i closed this number, they told me u have to pay rs 4108 than i request to check my bill thier is some other charges which wrongly apply on my account, than they go through my bill, they told thier is some internet roaming charge which wrongly apply than i request to wavied these charges which wrongly apply, and tell final amt to closed this number, and i also give two day time to sort out these bill issue, after two day i visit showroom than they told mam i give your request to wavied these charges and now you pay only Rs 2400 .and your number is closed no other issue u will faced according to instruction i had paid rs 2400 on 18may, and no bill pending against me, even i got call from idea cellular that mam now your num is closed .after 2 month i get a call regarding to my bill that mam your bill generate and you will pay rs 2400, when i told them the detailed that i already cleared all my bill and presently my number is closed afterthat my known member who are used in my call log they recevied call that you know miss ankita and her bills are pending, even call recevied from your leag advocate and they use abusive language, from them i able to know such issue which very shamefull for me and even for idea cellular, i never expect such type of practice you use, how can use the personal call log of any one, its a very seriously issue even for it put my complain in consumer forum and you have answer it justify them .even i already provide you my alternate number and email id, even you check my bill history i am regular customer and all bill are on or before time .
I never want be a part of idea cellular in my future its my worst experince with you and even i told to my known people how you people use personal log of any one and thier is no secretcy of anyone, by this procedure you loose your authenticy, i am so much annoyed from your services.so kindly sort out my issue as soon as possible, i had paid all bill from my side nothing pending against me, so resolve my issue upto ur level as soon as possible, dont force me to take up my issue upto higher appellant authority, CONSUMER FORUM.for any contact detail given below.


Regards

ankita
email-ankita.7.[protected]@gmail.com
[protected]