[Resolved] Idea Cellular — regarding fake comments and disconnect my phone numbers | |||||
I had received a call from idea and a person is calling mr. Vikas and mr. Rohini who asked me to port your number from airtel to idea and provide me 35 gb data and all calls with roaming facility in isd first time i had port my number is [protected] and [protected] both are from airtel and my first number is already a corpoarte segments [protected] and all call are under rs. 499 with 6 gb data and the idea customer care employees giving me 31 gb data with call facility in all over india i thought my number will be port from airtel to idea for promising me a package of rs. 349 and deposited rs. 249/- and also waive off rs. 100/- charges for porta from airtel to idea. I am from delhi and posted in mumbai. First time they had given a wrong sim after complaint and mailed to idea the changed my sim. After that we use the sim and app downloaded we saw only 5 gb data was given by the idea company. I contacted team head mr. Arif mobile no. [protected] due to false commitment i have lodged a compliant in idea customer care but no response has been received so far and also i deposited bill amount of postpaid connection but no action has been taken and intimated to me so i stop the payment. Now the both numbers have been disconnected even both the numbers are very old and we are facing a lot of problems. Kindly take appropriate action may be taken against the company employees who cheated me and try to connect my mobile at earliest. Was this information helpful? | |||||
Feb 1, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 20, 2017 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. Kindly share an alternate number so that we can assist you on the same. Regards, Neha | |||||
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