[Resolved] Idea Cellular — regarding postpaid to prepaid migration. prepaid no. is still not activated after 10 days | |||||
Hi, This is the worst service ever i saw from idea. I am using idea service from last 10 years and from 2010, i am using idea postpaid. On 27th july, i have migrated my postpaid idea no. To prepaid. I submitted this request from "my idea store". They had submitted my request and given me new prepaid sim and said please come to idea store for thumb impression after 2 days of your postpaid connection closed. My postpaid no. Was closed on 31st july. I went to the idea store after 2 days when my postpaid connection was closed. Then they told me that we have entered wrong prepaid sim no. While submitting the request, so they had taken prepaid sim back and given me a new one and told me that it will get activated in 1 or 2 days but now its been 7 days and still my no. Is not activated. These idea store people saying me that there is some error in system and we have mailed your concern to idea.. This is really a pathetic service from idea. I am really frustrated due to this as my no. Is not working since last 10 days. Please activate my idea prepaid no. If you are giving such poor service then i will not recommend any one to use idea service.. Even i will also not want to be with idea family if i am getting such pain. Shirish nagre [protected] Shirish. [protected]@gmail.com Was this information helpful? | |||||
Aug 8, 2017 Complaint marked as Resolved Thanks for your quick response. Hope to see better service from here onward.
Regards,
Shirish Nagre Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 07, 2017 Idea Cellular Customer Care's response Hi Shirish, Sorry we gave you a chance of being upset with the services. Request you to visit the Idea store where you have submitted documents for postpaid to prepaid migration. Regards, Yogita Verified Support Aug 07, 2017 Idea Cellular Customer Care's response Hi Shirish, As we checked you service is active in prepaid number. Regards, Simranjeet Arora. | |||||
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