[Resolved] Idea Cellular — regarding postpaid to prepaid your representative behave rudely

Anand5143

Address:

Idea service centre durga puri branch delhi, New Delhi, Delhi, 91

Sir
I port my number from reliance to idea one year ago after that i change my plan postpaid to prepaid on 24 february 2019 on your durga puri branch delhi your representative change my plan he deposit all my due bill in advance i paid all my dues and he deposit 500 inr for prepaid plan after that i wrote you till date 08/03/2019 my prepaid plan not active and i gone so many times he not recharge my plan he say it's company fault that your number not working. So i asked you who is the responsible for my number not working. I request you to please solve my problem asap
Mobile number - [protected]

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Apr 10, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've raised your concern under ref. no.[protected] which is expected to be closed by 13/03/2019. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi