[Resolved] Idea Cellular — regarding reducing the bill due to cheated by field executive of idea co. | |||||
I have an idea postpaid customer & my mo. no.[protected]. I got call from idea customer care & offer new sim ([protected]) on the same plan & cost Rs. 399/- p/month. But after bill was generated I see my old plan is change & bill is received amt. of Rs. 789/-p/month. I request you to idea gallery on dt.06/12/18 at Ganpatrao kadam marg, Lower parel (w), mumbai-13. for immediately disconnect the new sim no.[protected] & change the current plan to preivious plan on my no.[protected]. They say first bill amt. will pay than your request is approved due to technical reason. So i also email to idea customer care for for same & reducing bill amt. up to previous plan cost & excess amt. recovered from cheated agency of Idea co. on dt. 07/12/18, 13/12/18 & 17/12/18 But idea gallery & idea customer service will not given satisfactory reply & purposely delay this matter & till date my request is not approved by Idea customer care & Idea gallery. Due to delay 2nd bill is generate which amt. will be the same Rs.789/- So I will given another request to permanently disconnection of all my idea no. on dt. 17/12/18 & move to another service. I request If they reducing the bill amt. than I will go with idea co. Please to help against this cheating matter & take look at the wrong person or co. Thanking you, your's faithfully, Prashant Gawas Was this information helpful? | |||||
Jan 30, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 27, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We would like to inform you that your mentioned number is temporarily disconnected. Hence, we request you to provide us your alternate contact numbers along with the customer executive name and number who had contacted you to assist you further. Regards, Lakshmi | |||||
 2 Comments | |||||
Comments
I repeatedly request you to please reducing bill amt. as per my old plan & other bill amt. recovered from cheated agency of idea co. due cheating because of this agency is cheating to another customer in future. Idea is a main brand of in the world but why should you support to cheating agency. So please take proper action against this.
Please to help against this matter & contact on my mail as earliest.
Thanking you,
my email id : [protected]@gmail.com
Please to help against this matter & contact on my mail as earliest.
Thanking you,
my email id : [protected]@gmail.com
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Bill Clear but not open outgoing call on this No.[protected]
i have call many times in customer care but n any response & cooperate
Idea Service & Network its Very Very Bad Service & Hopeless
Regards
Anand Gajbhiye
[protected]
Sorry for the inconvenience caused. We would like to inform you that your mentioned number is temporarily disconnected due to outstanding pending in your another number. Hence, we request you to provide us your alternate contact number to assist you further.
Regards,
Lakshmi