[Resolved] Idea Cellular — Regarding stoppage of outgoing service of mobile no [protected]

Shivi-12

from Ludhiana, Punjab

Address:

Chandigarh, Punjab, 160036

My no [protected] has been ported from airtel. But now my outgoing facility has been stopped due to the reason that i have to submit last clarance payment receipt of airel bill to idea store. This is the worst service i havd seen thats why i had ported my another idea no to airtel but dt that time they did not ask for dis type of clearance receipt. If any issue idea has to clarify it from airtel not from me reagding my last payment. This is total harassment. I will complain it to higher authorities and also will port back to airtel. Worst network. No one has so much time to submit last payment receipt.
Resolve issue asap. Aur start my services

Shivani
[protected]

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Mar 20, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

Idea Cellular Customer Care's response Hi Shivani,

We sincerely regret the inconvenience. We will revert with an update shortly.

Regards,
Vicky

Verified Support

Feb 16, 2017

Idea Cellular Customer Care's response Hi Shivani,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Abhijit