[Resolved] Idea Cellular — Regarding your bad service and rude behavior of Call center people

Prashant Katyare

from Vasai-Virar, Maharashtra

Address:

Pune, Maharashtra, 411046

Dear Sir,

Sorry to mail you directly but since last 5 days we are facing problem from Idea that out outgoing call is not connecting from our area where our office is situated. So regarding this one of our employee called your customer care number but they are not giving proper response. So our work has stopped.

We are using corporate plan of Idea but the since last few days not satisfied with the services. This is not expected from the brand name like Idea. We believe this is fully ethical company and not working like other players.

So request you to solve our problem. Address is given bellow.

Our complaint no is-C1-[protected]

Waiting for your reply...

Warm Regards,
Prashant Katyare
Head - Marketing & Sales
Bit Advance Processing Unit
Factory Address-
Dwarka Datta Sadan, Sr. No. 62/5,
Modak Vasti, Jambhulwadi Road,
Ambegaon Road, Pune-411046
Mob[protected]
Email- [protected]@bitadvancd.com, [protected]@gmail.com
Web Site- http://www.bitadvanced.com/, http://www.bitadvance.com/

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Dec 18, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Idea Cellular Customer Care's response Hi Prashant,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Esther

Verified Support

Nov 16, 2016

Idea Cellular Customer Care's response Hi Prashant,

We wish to affirm that your concern has been acknowledged and a complaint for Call Connectivity has been initiated with us under Reference Number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Regards,
Esther

Verified Support

Nov 17, 2016

Idea Cellular Customer Care's response Hi Prashant,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhi