[Resolved] Idea Cellular — roaming charges deducted
NiNitheeshp on Feb 4, 2019
Charged for roaming for all incoming and outgoing calls. Number [protected]. Customer care said calls are made out of idea circle. But in bill it shows idea network. Also, isd call for 4 seconds billed with 52 rs. Normal charges are not applied for any of the calls. This is fraud billing from idea and they have disconnected my number even after i have raised the complaint for the same. I do not wish to pay this huge amount as bill.
Complaint marked as Resolved Mar 9, 2019
[Feb 04, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified SupportIdea Cellular Customer Care's response, Feb 06, 2019
As per our recent communication, we've informed you that you've been charged accordingly as per your bill plan and usage. Also, you've been charged for ISD calls which is mentioned in your bill.
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