[Resolved] Idea Cellular — Rs 68 and rs 75 recharge

Yaseen ali Boxwala

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400008
Website:	Ideacellular.com

After onslaught from reliance, idea has started unethical practises. They showed a recharge offer of rs 68 valid for 90 days in app, but after recharge i recd sms that it is valid for 28 days.

Then next time i saw a recharge on idea app of rs. 75 with 72 talk time. But after recharge i recd rs 62 talk time.

Idea is just trying to loot as much money as it can before it is wiped-off.
Cheaters!!

By the way idea stores are worst as they have third party manages it. U walk in to any idea store and will see how rude and idiotic these people are.

Its a matter of months before idea will be history.
Iin stands for idea idiotic network.

Was this information helpful?

No (0)

Yes (0)

May 9, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2016

Idea Cellular Customer Care's response Hi Yaseen,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Abhijit

Verified Support

Nov 20, 2016

Idea Cellular Customer Care's response Hi Yaseen,

As per your telecon with our customer service associate on 20th November 2016, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Regards,
Paras

Nov 21, 2016

Updated by Yaseen ali Boxwala I was told by your representative to submit the screenshot for offer. I have uploaded the same. Anyways Idea should have it in its records. This seems to be tactics to avoid the complaint.

Nov 25, 2016

Updated by Yaseen ali Boxwala Such cheaters. Even after giving them proof, they didn't bother to correct the recharge.

Verified Support

Nov 27, 2016

Idea Cellular Customer Care's response Hi Yaseen,

We tried calling you on your given number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Regards,
Maroof

Dec 08, 2016

Updated by Yaseen ali Boxwala Don't understand the logic of calling me again and again. You people wanted proof that I was eligible for the offer, I have given the screen-shot. These are tactics just to fool the customers.

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

ÑïKhïl MôÔn

[protected] it's my IMEI No I want track this my cell phone its stolen last month...

Idea Cellular Customer Care's response, Nov 22, 2016

Verified Support

Hi Nikhil,

We request you to visit nearest My Idea. You can locate nearest store through http://bit.ly/1nbfoqO for further assistance.

Regards,
Esther

GrahakAware

from Pune, Maharashtra

Amount is detected from account.but recharge is not done.
I call the customer care but they are not help me any more.

Yaseen ali Boxwala's [Complaint's author] reply, Nov 21, 2016

Hi, don't expect any response from Idea. They are money hungry and greedy.

Idea Cellular Customer Care's response, Nov 22, 2016

Verified Support

Hi,

We deeply regret the inconvenience. We are unable to investigate the issue without your contact details. We request you to share your contact details. You can also visit our website, www.ideacellular.com .

Regards,
Esther