[Resolved]  Idea Cellular — service not activated voluntarily

Address:

Kolkata, West Bengal, 700075

I had an airtel number which i ported to idea prepaid. I visited the idea authorized service center at banshdroni : 227, netaji subhash chandra bose rd, hati bagan, bansdroni, kolkata, west bengal 700047. The representative santu took my documents and asked meto pay up a certain amount which will be recharged after the porting is complete.

But on the day of the porting, there was no recharge or anything and my balance showed 0.02. I waited and then visited the service center where they have not even processed the recharge. When i told them that had i not visited their outlet again, (The conveyance cost as much as the recharge) instead of apologizing he was like, be thankful the porting is done. Then finally they recharged my number in the evening after i personally had to visit. This kind of behaviour is completely unacceptable.