[Resolved] Idea Cellular — services are on hold

[Resolved] Idea Cellular — services are on hold

S Swetha Meduri from Vijayawada, Andhra Pradesh

I recently ported from airtel to idea.. I have got a message from idea saying...'i have not paid airtel bill and so idea will be barring my connection after 10days if i do not submit proofs.. Its only been 1day since i received this message and customer care ppl not lifting on sunday.. No one available at idea store... Connection is already barred within one day of notice.. What stupidity is this Was this information helpful? No (0) Yes (0)
Feb 14, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Jan 13, 2019 Updated by Swetha Meduri I have paid the airtel bill long ago...and within short notice...how can they cut the connection without prior permission? Verified Support Jan 14, 2019 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your appropriate alternate contact number to assist you further. Regards, Prajakta
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Comments

Sujas Panchal

from Siwan, Bihar

When I try to run PUBG on my mobile phone your signal just gets trashed and same in the case of YouTube fix it or I have to change my SIM

Idea Cellular Customer Care's response, Jan 17, 2019

Verified Support

Dear Customer,

Apologies for the inconvenience caused. We request you to provide us, your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi