[Resolved] Idea Cellular — services are on hold

 
2 Reviews
 Swetha Meduri on Jan 13, 2019
I recently ported from airtel to idea.. I have got a message from idea saying...'i have not paid airtel bill and so idea will be barring my connection after 10days if i do not submit proofs.. Its only been 1day since i received this message and customer care ppl not lifting on sunday.. No one available at idea store... Connection is already barred within one day of notice.. What stupidity is this
Complaint marked as Resolved Feb 14, 2019

Complaint Status


[Jan 13, 2019] Idea Cellular customer support has been notified about the posted complaint.
Updated by Swetha Meduri, Jan 13, 2019
I have paid the airtel bill long ago...and within short notice...how can they cut the connection without prior permission?
Verified Support
Idea Cellular Customer Care's response, Jan 14, 2019
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your appropriate alternate contact number to assist you further.  

Regards,
Prajakta
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

When I try to run PUBG on my mobile phone your signal just gets trashed and same in the case of YouTube fix it or I have to change my SIM
Idea Cellular Customer Care's response, Jan 17, 2019
Verified Support

Dear Customer,

Apologies for the inconvenience caused. We request you to provide us, your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

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    Idea Cellular - services are on hold