[Resolved]  Idea Cellular — sim no service

Address:689581

My sim is from kerala, now i am in dehradun and my sim card shows "no service".
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again
4. I also tried with another phone then also sim is not showing service

But same result is there.
Please help me to sort out this.
As i have only one sim with me so i couldnot call to anyone.

Please reach me at: [protected]@gmail.com on this mail id
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Apr 5, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2020
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Prajakta
Complaint comments 

Comments

I'm using idea prepaid care no [protected] and i want all incoming and outgoing call details of last six months this is my email id [protected]@gmail.com
i already done ebill methode but it provieds only outgoing calls but i required incoming call history also, so kindly help me
Idea Cellular Customer Care's response, Mar 9, 2020
Verified Support
Dear Customer,

As per recent communication, we would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>xyz@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. However, we are sorry to inform you that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. Also, you can check your outgoing call, SMS details & account related information in My Idea Application or Website.

Regards,
Prajakta
I m not receiving UPC code despite of several SMSs and complying with all the suggestions/instructions being received through customer care, Idea Store etc.please issue the UPC code expeditiously..
Praveen Ghansela's reply, Feb 23, 2020
Please expedite the proceedings to issue the UPC code from Idea
Idea Cellular Customer Care's response, Mar 3, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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