[Resolved] Idea Cellular — sim not activated in 4 days

Shradha 121

from Nashik, Maharashtra

Address:

Pune, Maharashtra

My idea no is [protected].
I misplaced my sim, and applied for a new one - submitted all the documents required. I got the sim, which did not activate for 2 days. Idea guys were saying their system is hoeing in progress.
Reapplied and got another sim, which is also not activating since 2 days...
What is the problem.
Such bad service. I had misplaced my vodafone sim and the new one was activated within 1 hour!
Plz look into the matter at the earliest, or else we’ll have to leave idea!

Was this information helpful?

No (0)

Yes (0)

Jun 2, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that the mentioned number is active with us. However, as the issue persist we request you to provide us the complete address of the Idea store you've visited along with the customer care executive name, your alternate contact number and the new sim card number provided to you for further assistance.

Regards,
Lavina