[Resolved] Idea Cellular — simply charged and irresponsible customer care

Santhu81

from Bengaluru, Karnataka

Address:

560073

Hi am continusly watch movie from 7pm toady till 9.30 in between i got msg from idea,

Jus i checked messaged 8rs was charged reason don't know
I called to idea customer care she told she have a record for something i done something at that time so it's charged, i clearly told her that from past 2 hours i dint touch dial pad how can i enter something again and again she told i have a record really everyone or stealing like from the people without know reason

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Jan 1, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

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Comments

Liji Mary Jose

from Changanacheri, Kerala

I have purchase 35rs.card idea when I try to identify pin it's damaged.can u please send pin number in my mail. My mail I'd is [protected]@gmail.com.

Liji Mary Jose's reply, Nov 24, 2018

I purchased 35rs.idea voucher.when I crashed it's damaged.I can't read last numbers . please help me to identify last numbers in recharge card.can u send it in my email .My email address is lijimary12@gmail.com.

Idea Cellular Customer Care's response, Nov 29, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi