Idea Cellular — slow net speed

Address:

Dewas, Madhya Pradesh, 455001

Hello sir/madam
I have an active pack of 3 gb per day but i am not able to use at least 1.5 g due to low net speed. Also i tried to complaint through the my idea app but it says "no app can send email" but i have gmail app also i downloaded other email apps but it didn't work. After this issue a
I tried to complaint about this email issue but it was also telling me the same thing. Please solve this issue of slow net as during this time due to corona i am only dependent on mobile. Please help.