[Resolved] Idea Cellular — Telecaller offering connection misbehave with parents

Kaustavdas87

from Kolkata, West Bengal

Address:

700084

Date of incident - 28th Feb 2017
Contact No [protected]
Description - A lady called up in my mothers phone asking for me.When my mother replied that the phone number she dialed is not mine and also asked what it is about and being my mother she can tell it to me the lady misbehaved by roughly saying why would she tell me what is it about ? I came to know this is idea postpaid agent as I got a call from this number as well just after it. As dint have any knowledge about the whole incident I spoke submissively and listened to her product with time and refused in a well manner.

A telecaller is expected to follow little manners while bugging people with products

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Apr 10, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Maroof

Verified Support

Mar 01, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Abhijit

Verified Support

Mar 09, 2017

Idea Cellular Customer Care's response Hi Kaustav,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhijit