[Resolved] Idea Cellular — Telecommunication | |||
I, rajkishore tyagi have got ported my mob no [protected] from vodafone to idea and sim has got functional on 07 jun 2016. Sim was given to me by representative of idea mr naresh saxena mob no [protected] on 27 may 16 and taken a sum of rs 140/- telling that rs 120 will come in your sim as soon as it will activate and rs 20/- of sim charge. He has also given me mob no [protected] for contacting if problem arise, but neither mr naresh and the aforesaid mob no are picking up the phone and hence no amount come in my sim till now. Yesterday i have also talked to customer care who has suggested that they will recharge your amount and also advise that "you do not get recharge from anywhere till now. I am facing acute problem. Please look into the matter and get it resolved immediately. Thanks & regards/ tyagi Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 08, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jun 08, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 8th June 2016, we wish to inform you that the matter is being followed up and we will revert to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular