Idea Cellular — there is no data coming, speed is below 0.5kbps

Address:

vijay bari path no. 7, sikar road, jaipur 302039, Jaipur, Rajasthan, 302039

In my whole region near khetan hospital, sikar road, jaipur 302039. There is no speed coming it is not coming more than 0.5kbps, i want my refund as i have give as a charity i got nothing as there is no meaning to waste money like this, my idea number is [protected].
My idea cellular order id is[protected]
Paid via paytm wallet : wallet txn id is [protected]
I have done a recharge of ₹541 for 1.5+1.5gb/day and the recharge was done on 20 march 2020 9:03pm.
I want my refund back ₹541 back asap