Idea Cellular — Threatening call from idea/recovery agency

Address:

New Delhi, Delhi, 110012

This is a complain regarding my post paid number of Idea (DELHI). I am getting threatening call from number [protected]/[protected]. Myself along with my relatives and friends are getting threatening call from the idea cellular department ([protected]/[protected]). When my payment has been already paid (on 9th May 2017)after a settlement was done with idea customer care, then Why I am getting these calls? My grand father is very old and suffering from diseases and he is also getting call from the above number. They change the number when call to my all well known friends, offices, relatives. Not only I am getting the calls but also I am getting the new bills every month where as my number is no more active and settlement has been done and requested the idea customer care to port my number to another cellular network. but there is no response from the customer care.

I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you in few days I will file complaints with the appropriate consumer agencies and consider my legal alternatives along with the help of social media.

I look ahead for a reply from you asap.

Regards,

Sonam Thakur

Idea number - [protected] (closed)
special.[protected]@gmail.com