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[Resolved]  Idea Cellular — unable to receive call and sms

Last few days i'm really having trouble with my idea sim card. I'm not able to get incoming calls also i'm not receiving any sms. Interestingly i'm ok with outgoing calls. Presently i have a recharge of 119 rs

I noticed i can call on another number whereas if the same number calls me back it didn't connect.

Also, i'm not getting any sms on my idea sim. This is really making trouble for financial transactions
Complaint marked as Resolved Jul 4, 2019

Complaint Status


[Jun 02, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response Jun 03, 2019
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your appropriate Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Dear Sir,

I used airtel no# [protected] but due to bad network quality i port my no# in IDEA cellular company but today 10 days ago my no# is pending yet i already complaint in your customer care dialing #198 but no body know that why my no# is pending yet.

Iam very disappointed to hear that.

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    Customer satisfaction rating
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    Complaints
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    Pending
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    Resolved
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    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011