[Resolved]  Idea Cellular — Unnecessarily deducting my prepaid balances

Address:673522

Dear sir,

Kindly be informed that i am using your service from the last march 2016 onwards. Your service is fine but i am getting unnecessarily deduction of money from my accounts. My name is mohammed shanoor pt. I have given my driving license # 56/5413/2014 as id proof. Please send me all incoming & outgoing call of my prepaid mobile number [protected] to my email id: [protected]@gmail.com. If not possible to provide me at least please provide 15 days from 1st to 15 april 2016.

Please send me the call details history specially incoming calls for march & april 2016. If not possible to provide me the details at least please provide 15 days from 1st to 15 april 2016 to my email id: [protected]@gmail.com

My email id: [protected]@gmail.com

Thank you.

Sincerely,

Shanoor
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your primary Idea number and alternate number, but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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