[Resolved] Idea Cellular — Unnecessary charge for Conference call facility which is mandatory service provide free of cost by other provides

Arun Appi

from Pune, Maharashtra

Address:	411057
Website:	Ideacellular.com

I am really not happy when i was not able to connect the conference call but when i checked with customer care with IDEA provider they said me that i have to take additional service which costs extra, this is ridiculous since other provides provide it free of cost and also i am planning to port again but they asking me to wait for 90 days since i changed from airtel to idea few weeks before and

AM not happy at all and gonna not use tnis service

Mobile
; [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 17, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

Idea Cellular Customer Care's response Hi Arun,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Tudor

Verified Support

Sep 16, 2016

Idea Cellular Customer Care's response Hi Arun,

We tried contacting you on your Idea number, but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Sagar