[Resolved] Idea Cellular — Unnecessory deduction of balance of my prepaid mobile account' | |||||
Sir I would like to make complaint that on dt.09.01.2017 evening @ 8.15PM @ home Rishikesh (distt, Dehradun-249201) Irecharge my idea sim mobile No.[protected] by Rs.55/- & I got 50 Balance. When I saw balance in the 10th Morning @ 7 AM the balance was Zero (0.00) i was deep stunned & anguished over the deduction.Then I talkd to ur Customer care @ 7:20 AM on 10.01.2017 they cuold not satisfy me. Neither they provide me any call /data used details from 07.01.2017 to 10.01.2017 on my mobile. You are requested to look into the matter & give my appropriate balance back soon within 3 days else i 'll suit legal action in consumer forum. Thanks Amardev Riyal Rishikesh Disttt, Dehradun-249201 Was this information helpful? | |||||
Feb 15, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 11, 2017 Idea Cellular Customer Care's response Hi Amardev, We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon. Regards, Riya Verified Support Jan 11, 2017 Idea Cellular Customer Care's response Hi Amardev, We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved. Regards, Suhas | |||||
 1 Comment | |||||
Comments
Tommorrow i have lost my mobile so pls my idea sim card closed my idea num is [protected].. urgently my sim close
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