Idea Cellular — Unprofessional & wrong charges deduction

Address:	Jaipur, Rajasthan, 302017
Website:	iDEA CELLULAR

I recharge my conenction with 249 net pack & in morning it was more than 900mb & within 10 mins how when i am not usining my phone complete net pack can be finished. When i call customer care, first exceutive was so rude & blunt, directly said "me apko jo karna ap karte ho". Is this the way to talk to your customer. First of all i was already in pain of losing my complete data pack & my balance got zero then when i took 10 rs loan that also got deduted within a fraction of secs even without using it. Isaid to make complaint 7 let me talk to senior she put my call on long hold. Is this is the way to treat customer.. Airtel is 1000 times better than u.