[Resolved] Idea Cellular — upc unable to be generated | |||
I am an idea subscriber for the past 5 years and now as i am traveling to ethiopia, where idea does not work and airtel does; i am trying to port and the upc number is not being generated. Customer care employees just redirect the issue as if the problem is with handset and i tried with other handsets too They're playing tricky in this demanding customers to continue with them by not providing upc code and asking the customers to recharge once again. The reply i get is "upc cannot be generated as the mobile number is not configured please contact your service provider". I wish submit this to trai in order to get my issue cleared on my mobile number [protected]. Was this information helpful? | |||
Feb 5, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 05, 2020 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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